A survey has shown people are unhappy with TfL’s reorganisation of local buses.
Over 80% gave a rating of two stars or less, while 55% expressed complete dissatisfaction, giving zero stars. Within a week, the survey received 150 responses.
Comments included: “This public body is abusing its powers.” “My elderly neighbour is unable to reach a GP.” “My son can no longer get a bus to school – I have to stop work to drive him.”
The survey was run by residents in September on the first anniversary of the W12, W13 and W14 bus route changes.
